Frequently Asked Questions
Have a question? I've got answers!
If you don't see what you're looking for, reach out to me via email (wyrmwoodpyro@gmail.com),
or send me a DM on Instagram (@wyrmwoodpyro).
Frequently Asked Questions
Wood Materials & Care Instructions
✦ For indoor use only, unless specified in the item listing.
✦ Hanging wall art will include one saw-tooth hanger.
✦ Each piece is sealed with a water-based aerosol sealant at minimum. Other finishes may include oil, varnish or stain. If you have any allergen concerns, please reach out to me.
✦ Each piece is carefully wrapped and packaged to maximize safety during shipping. If you are dissatisfied with your package, please reach out to me.
✦ Physical pieces may vary from the images displayed in the listing due to a multitude of factors like monitor display settings and color settings. Different lighting can also cause the colors to appear differently. Images in the listings are edited in order to portray the most true-to-life colors of each piece.
Sticker Materials & Care Instructions
✦ Recommended for indoor use.
✦ All die-cut stickers are vinyl and are manufactured by Stickerapp and Vograce. They are shipped from Stickerapp and Vograce to me, and then from me to you!
✦ Stickers are packaged safely in a small mesh bag for your convenience.
✦ Printed colors may vary from the images displayed in the listing due to a multitude of factors like monitor display settings and color settings. Different lighting can also cause the colors to appear differently. Images in the listings are edited in order to portray the most true-to-life colors of each sticker.
Print Materials & Care Instructions
✦ For indoor use only.
✦ Frames are recommended for displaying prints.
✦ All prints are printed on E-surface paper and are manufactured by Mpix. They are shipped from Mpix to me, and then from me to you!
✦ Prints are packaged safely in a small plastic bag for your convenience.
✦ Printed colors may vary from the images displayed in the listing due to a multitude of factors like monitor display settings and color settings. Different lighting can also cause the colors to appear differently. Images in the listings are edited in order to portray the most true-to-life colors of each print.
Shipping
✦ Expected shipping and delivery should be provided to you upon purchasing an item. Items are shipped via USPS, and as of now international shipping is not offered, (but I hope to change this in the future)!
✦ Please allow a few days for any processing, handling, or shipping delays. If you have questions about your order, please reach out to me.
✦ All shipping and handling is done in-house. I do not ship on holidays. Please be patient with any weather or shipping related delays that may occur, as orders ship directly from my house and are subject to USPS shipping delays.
Returns & Exchanges
✦ As of now, I do not accept returns for any of my handmade wooden items. If something is damaged in transit, please contact me and I will help you resolve the issue (whether that be a partial refund or remaking an item for you).
✦ For any other items, you have ten (10) days from the time of delivery to return an item. Contact me on Instagram (@wyrmwoodpyro), or send me an email (wyrmwoodpyro@gmail.com), and I will be happy to assist you with making a return or exchange.
Artwork Disclaimer
✦ All art and designs sold and produced by Wyrmwood Pyrography are designed by Haley (that's me)! Additionally, all artworks are created by and shipped directly from Wyrmwood Pyrography.
✦ Prints produced by Mpix and stickers produced by Stickerapp and Vograce are quality checked by myself before being sent to their new homes.
✦ Packages are assembled in a smoke-free home. If you have any pet allergies, let me know and I will keep your packages away from my pets.
✦ Actual colors may vary from the images displayed in the listing due to a multitude of factors like monitor display settings and color settings. Different lighting can also cause the colors to appear differently. Images in the listings are edited in order to portray the most true-to-life colors of each item.
✦ Please do not steal or resell any designs created by Wyrmwood Pyrography. Thank you!